Privacy Policy
This privacy policy sets out how JoomReem uses and protects any information that you give JoomReem when you use this website. JoomReem is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
1. What Information We Collect
We collect the minimum amount of data necessary to process your order and provide support. This includes:
- Personal Information: Name and Email address (required for account creation and license management).
- Transaction Data: Purchase history, subscription status, and invoice details.
- Technical Data: IP address, browser type, and login timestamps (for security and fraud prevention).
2. How We Use Your Information
We require this information to provide you with the software and support you purchased, specifically for:
- Order Fulfillment: Processing your payment and delivering the extension download.
- License Management: Verifying your active subscription for updates.
- Internal Record Keeping: Accounting and tax compliance.
- Communication: Sending critical product updates, security patches, or support replies.
3. Sharing Data with Third Parties (Processors)
We do not sell, distribute, or lease your personal information to third parties for marketing purposes. However, we share strictly necessary data with trusted third-party service providers to operate our business:
- Payment Processors: We use PayPal to process payments securely. JoomReem does not store your credit card or financial details on our servers.
- Email Services: We use a third-party email service to send transactional emails (invoices, password resets) and newsletters (if you opted in).
- Analytics: We may use anonymized tools (like Google Analytics) to understand website traffic.
4. Your Rights (GDPR Compliance)
Under the General Data Protection Regulation (GDPR), you have the right to:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request that we correct any incorrect or incomplete data.
- Erasure ("Right to be Forgotten"): You can request that we delete your account and personal data. Note: We are required by law to retain transaction records for tax purposes for a set period (usually 7 years).
- Unsubscribe: You may opt-out of marketing emails at any time by clicking the "Unsubscribe" link in the footer of our emails.
To exercise any of these rights, please contact us via our Contact Page.
5. Security
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures (including SSL encryption) to safeguard and secure the information we collect online.
6. Cookies
Our website uses cookies to improve your experience (e.g., keeping you logged in). By using our site, you agree to the use of cookies. You can choose to decline cookies via your browser settings, but this may prevent you from taking full advantage of the website (e.g., you may not be able to log in or download files).
7. Links to Other Websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites.
Disclaimer
1. General Disclaimer
The information contained on this website is for general information purposes only. While JoomReem makes every effort to ensure that the content is accurate, the website and software are provided 'as is'. JoomReem makes no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose.
2. Liability
In no event will JoomReem be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or loss of profits arising out of, or in connection with, the use of this website or our software.
- Server Safety: We do not warrant that the servers that make this website available will be error, virus, or bug-free. You accept that it is your responsibility to make adequate provision for protection against such threats. We recommend scanning all downloaded files before installation.
3. Professional Advice
Nothing on this website should be taken to constitute professional legal or financial advice. Any reliance you place on such information is strictly at your own risk.
4. Availability
Every effort is made to keep the website up and running smoothly. However, JoomReem takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.