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Converted images are with 0 size and it doesn't create higher resolution version
- Marcin Bialas
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1 week 3 days ago #2307
by Marcin Bialas
Converted images are with 0 size and it doesn't create higher resolution version was created by Marcin Bialas
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- Mohamed Abdelaziz
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1 week 2 days ago #2308
by Mohamed Abdelaziz
Replied by Mohamed Abdelaziz on topic Converted images are with 0 size and it doesn't create higher resolution version
Hi Marcin,
I'm sorry for this inconvenience, please go to the advanced tab of the plugin and enable the debug mode, the remove the optimized images directory, its name is jrio_cache and reload any page with images, this will generate a log file below the administrator/logs folder.
please send this file to admin@joomreem.com and I will analyze it to find out and fix your problem.
Best regards
I'm sorry for this inconvenience, please go to the advanced tab of the plugin and enable the debug mode, the remove the optimized images directory, its name is jrio_cache and reload any page with images, this will generate a log file below the administrator/logs folder.
please send this file to admin@joomreem.com and I will analyze it to find out and fix your problem.
Best regards
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1 week 1 day ago #2309
by Marcin Bialas
Replied by Marcin Bialas on topic Converted images are with 0 size and it doesn't create higher resolution version
I've generated logs and sent them to you.
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1 week 12 hours ago #2310
by Mohamed Abdelaziz
Replied by Mohamed Abdelaziz on topic Converted images are with 0 size and it doesn't create higher resolution version
Thanks!
Would you please let me know what is the memory limit of your site?
You can find it at: System > System Information > PHP Information tab, the look for the value of memory_limit.
You will find two values: Local and Master, the Local value is what I'm looking for.
Best regards
Would you please let me know what is the memory limit of your site?
You can find it at: System > System Information > PHP Information tab, the look for the value of memory_limit.
You will find two values: Local and Master, the Local value is what I'm looking for.
Best regards
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1 week 10 hours ago #2311
by Marcin Bialas
Replied by Marcin Bialas on topic Converted images are with 0 size and it doesn't create higher resolution version
memory_limit 16020M
16GB, so it should be more than enough.
16GB, so it should be more than enough.
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